Did you know, all of our gutter guard installers are Aussie Gutter Protection ‘Accredited Installers’? This means they have extensive experience installing gutter protection systems to a variety of roof types across Australia.
Our in-depth training and development program has been created for our gutter guard team to ensure they have the skills and knowledge to safely and professionally install gutter protection systems for your home.
If you would like to find an Installer in your area please fill in the contact form at the bottom of the page
Broadly the Gutter Guard Installation Program Involves:
1. Product Familiarity – Gutter Guard
Ensuring each team member has a comprehensive understanding of our gutter guard solutions and in-depth knowledge of gutter guards. This includes our full range of mesh gutter guards that we fit using the ski slope system so the leaves and debris can be blown off your roof.
They can also perform a full assessment of your roof to see if you need gutter guards and if so which mesh gutter guard solution best fit your needs. They are also able to match your roof colour to your gutter guard colour and match your gutter colour to the metal trim colour.
Its also important that any gutter guard installer is familiar with fire safety regulations so that they are able to install gutter guard that meets building standard and BAL ratings. This may determine the material used for your gutter guards which might need Steel or Aluminium mesh gutter guards.
The Trees surrounding your property will affect how fine the holes in the mesh need to be with pine needles needing smaller holes.
Birds can also be a major issue for some home owners and we always want to make sure we have durable mesh products that can stand up to years of abuse from large birds to keep the out of your gutters and roof
Gutter Guard is also a vital first part in a rainwater harvesting system and its important if you intend to use your gutter guard for this purpose that they are properly certified.
2. Working Safely at Heights
Successful completion of the Working Safely at Heights course is the next critical step. This is a government certified program for people working in operational roles that involve the requirement of performing work at heights. This program contains the following elements and performance criteria:
1. Identify Work Requirements
2. Identify Work Procedures and Instructions
3. Access and Equipment
4. Perform Work at Heights
5. Clean-Up Work Area
3. Elevated Work Platform Training
Training for an elevating work platform (EWP) builds on working safely at heights certification.
This involves working with either a telescoping device, articulated device or hinged device to support a platform from which to work from. This is vital for some types of gutter guard installation where the gutter may be hard to reach from a ladder.
4. Field Experience
Nothing can replace hands on-field experience. This step involves a team member partnering with an experienced installer and putting theory into practice.
We provide one-on-one independent training, which is followed by quality control inspections by head office to cross-check the quality of the gutter installation. This helps validate our workmanship and allows us to confidently offer a 20-year guarantee. Gutter guard installation can be tricky especially on certain roof types such as tile roof and when installing to a roof valley.
Our Gutter Guards are custom fit to your house by a professional with experience fitting complete metal leaf guard solutions
5. Customer Service Skills & Administration
Each team member is trained on how to deliver our renowned customer service, ensuring each and every customer is satisfied with not only the gutter guard or bird proofing installation but the entire experience with Aussie Gutter Protection. This step also includes an in-house systems familiarisation to ensure our proven systems are followed and adhered to.
We also provide a complementary gutter clean before the gutter guard installation to ensure you gutter is free from leaves and debris.
6. Customer Feedback
Once a team member is certified as an accredited installer, it doesn’t stop there. We constantly obtain feedback from our customers from every job to ensure the service and experience they receive is positive. This is a key evaluation criterion for all employees, that is measured regularly.
No matter what roof type, no matter what the problem, you can rest assured our friendly installers are the best in the industry. They’re fully licensed to work safely at height and they guarantee their work for years! Contact the team to find out more or for a free quote.